The next generation...

RamQuest One.

Standing still and status quo are no longer enough. Anything not moving forward is moving backward and it is critical that you propel your business forward to ensure that you will lead in the markets you serve today and grow your operation for years to come. This momentum will ensure your business is on the leading edge of information and innovation…and you can do all of this with One.​​

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One Direction...

RamQuest One combines flexible new architecture with the latest in technology to ensure that this is the One application that will meet all of the requirements for your title and settlement operation, today and tomorrow.​

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One Partner...

At RamQuest, we take pride in our long-standing reputation for delivering world class business solutions to our customers. Competing in business today is tough and we know that in addition to the industry's best solution, each of our customers need the experience we can offer as a business partner to stand with them, support them and back their business.

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One Solution...

By combining the superior features and functionality in our proven Complete Closing Suite with industry-leading technology, RamQuest has developed One revolutionary new product. One fully integrated title, settlement and escrow solution designed to fully support your operation today and enable your business well beyond tomorrow.

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Why RamQuest One?

RamQuest One is the next generation in title and escrow production solutions. Built using the latest Microsoft® technologies, this cutting-edge platform combines modern, innovative technology with the best-in-class business experience of RamQuest to deliver the One solution you need for your business, today and tomorrow.

To learn more about RamQuest, visit RamQuest.com


Revolutionary Technology

RamQuest One’s capabilities have been extended to take full advantage of its .NET framework, resulting in the most flexible solution on the market today. RamQuest One is scalable, secure, comprehensive and efficient. And, RamQuest One is designed to be configured to meet all of your business requirements, without the need for costly custom development

Innovative Architecture

RamQuest One combines the superior features and functionality of RamQuest’s proven Complete Closing Suite with the advanced technology of the Microsoft® .NET platform and the result is a solution that commands maximum power, speed and stability. RamQuest One’s architecture also ensures easy deployment and updates. And, the flexible presentation of RamQuest One gives your operation the ability to customize user interfaces based on roles resulting in an enhanced user experience, increased speed of adoption and reduced training cost and time.

Capture Custom Information

RamQuest One enables you to capture additional title and settlement information needed by your business without costly custom programming and development. Your users now have the ability to create custom screens in order to gather and manage information specific to your organization or to a particular type of order like REO, Foreclosure or 1031 Transactions. This custom data is then easily made available for use in documents, reports and other areas of the RamQuest One platform, increasing efficiency and improving effectiveness.

Beyond Mere Workflow

Managing the process of moving orders through your organization becomes easy with customizable, user-defined workflows. RamQuest One’s Workflow enables comprehensive management and visibility of an order, from start to finish. Users can assign an order or tasks associated with an order (both internally and externally), view tasks across all orders and get at-a-glance productivity information. This dynamic tool improves performance, gives transparency and increases visibility across all aspects of an organization.


Hosted Solution

Why op2 hosting?

op2 is the only hosted, private, secure and compliant cloud solution in the title and settlement industry that features the complete RamQuest One software suite.

op2 offers a lower total cost of ownership by eliminating the need for large, upfront IT infrastructure investments, upgrade and maintenance costs, IT personnel, etc.

op2 gives you the assurance of compliance with Best Practice standards and lenders’ requirements under the new CFPB legislation for an affordable, all-inclusive price.

For more information about op2, Click Here!

As a title and settlement professional, your focus should be on your business, not on the hassle of ongoing IT concerns. op2's hosting service can help!

op2 is a hosted environment for the RamQuest One software solution that conforms to all of the ALTA Best Practice standards for an IT environment. op2 offers the highest level of security, availability and redundancy for your RamQuest software in the title and settlement industry today.

How does RamQuest One on op2 work?

RamQuest One on op2 works similarly to RamQuest One on a local network, but without the high cost of "in-house" IT equipment and personnel. op2 can host the new, technologically advanced RamQuest One remotely so you don’t have to run it on your own servers.

Accessing your RamQuest One software is simple because with op2 you have a "virtual office". By harnessing the power of Citrix, op2 gives you access to your RamQuest One software from anywhere – the office, home, a closing, or on the beach – that you have internet access.

Additionally, op2 offers the convenience of hosting your Microsoft Office Suite, including Outlook (with email encryption). This allows for full drag and drop functionality as well as the ability to send email (encrypted or not) directly from a file inside of your RamQuest One solution.

Best of all, op2 acts as your RamQuest One administrator, eliminating the overhead associated with having someone administer your RamQuest One software. Simply call your on-demand, op2 IT team, and they will make the changes you need, usually within one business day.

Why wouldn't I want to have my own network?

Hosting your own software on your own network or on a public cloud is something you can do but you should ask yourself; "Do I really want this responsibility?"

The op2 environment is a self-contained, private cloud, owned by a national underwriter. Under the new CFPB requirements, lenders will be responsible for 4th party infrastructure – this will start with title and settlement providers and extend all the way to their selected hosting providers. Lenders will demand the security and responsibility that a private cloud that is wholly owned and backed by a national underwriter offers.

With the op2 hosted solution, you lease your licenses instead of owning them. There are no upfront licensing fees and you can add or remove licenses as needed, with no penalty. With op2, all you need is a laptop or desktop computer and an internet connection so you will significantly reduce your IT overhead and no longer have to maintain a physical network. And, acting as your RamQuest One software administrator, op2 will test and install all software upgrades and patches for you, taking away the hassle of system administration.

And op2 does all of this for one inclusive price!


Full of Functionality

RamQuest One is the next generation in title and escrow production solutions. Built using the latest Microsoft® technologies, this cutting-edge platform combines modern, innovative technology with the best-inclass business experience of RamQuest to deliver the One solution you need for your business, today and tomorrow.

Click here to learn how RamQuest One facilitates business processes.

Click here to learn how RamQuest One directly impacts the bottom line.

Click here to learn how RamQuest One's System Requirements.


Facilitate Business Processes

RamQuest One enables you to facilitate all of your business processes better than ever.

Support Your Core

Order Entry:
Base file, reporting and contract information is keyed a single time or automatically populated from integrated loan origination solutions and then stored for retrieval or deployed to other areas of the order, including documents and reports.

Title Production:
Collects information for specific title products that may be required with an order such as Commitments, Title Reports and Title Guarantees.

Policy Production:
Quick and easy creation of necessary title insurance products that integrates title production information.

Recording Tracking:
Detailed breakdown, for reporting purposes, of recording costs and courthouse recording information for each document associated with a file.

HUD-1:
Brings the 2010 RESPA form to life, displaying combined charges for buyer and seller on the 3-page form, enabling users to intuitively work the form as they go.

Settlement Statement:
Separate but detailed credits and debits for both buyers and sellers, for commercial or other orders that do not require a HUD-1; add lines to fit business needs.

Order Scheduling:
Centralized calendar for closings and other relevant events where closing dates and times are automatically populated increasing efficiency and eliminating errors.

Check Writing:
Creation of receipts and disbursements within orders in the system and a seamless transfer of information between Check Writing and the HUD-1, HUD-1a and Settlement Statement with a simple mouse click.

Invoicing:
Billing, payments and credits for services associated with an order are maintained, managed and applied.

Electronic Document Retention:
Your virtual file – saves time and money, enables efficiency and provides the foundation for centralized processing.

Vendor Management:
Enable vendor selection based on order criteria, geographic definition, task or price, as defined in your operation’s configuration.

Workflow:
Simplify management of the process of moving orders through your organization and monitoring tasks by giving visibility into an order, from start to finish.

Escrow Accounting:
RamQuest One's Escrow Accounting facilitates 3-way reconciliation of escrow/trust accounts based on transactions within the order.

Automate your Business

Take customer service to a new level while increasing operational efficiency as RamQuest One enables you to communicate with your customers via the internet. With convenient, 24/7 access to files, your website, realtors, lenders, buyers and sellers can easily access pertinent order information. And, you maintain control with easy-to-manage security settings and rules that will automatically route incoming orders.

Reduce phone calls and enhance your customers’ experience as they initiate orders, send documents and check order status - 24/7, anytime, anywhere.

Extend your Operation

RamQuest One enables you to Increase your productivity and streamline production with Closing Market. RamQuest One features a seamless integration to Closing Market, an application to application interface that connects you with all of your business partners and allows each participant to work from their own software.

Your Closing Market connection inside RamQuest One enables real-time, 2-way communication and collaboration with title search partners, closing service providers, e-recording companies, loan origination solutions, underwriters and more. Your lenders can initiate orders to your title company in a matter of seconds. You can order services with the click of a mouse or collaborate with your lenders on the HUD and other settlement documents. This real-time collaboration ensures effective communication which is becoming more and more critical.

Closing Market enables you to differentiate your business, provide superior service and gain significant advantages not available elsewhere.


Directly Impact Bottom Line

Position your business to increase profitability like never before.

Configure to meet business needs

RamQuest One puts you in control with system configurations to optimize our solution to meet your business needs. Design custom screens, configure workflow, customize user experience, create custom documents and interactive reports, establish and maintain rates with our built-in Rate Engine – and the list goes on; all to ensure that our solution is the perfect fit for your business, regardless of size, setup or geography. And, all without the need for time-consuming, costly custom development.

Enhanced Visibility

A nicety today, enhanced visibility is quickly becoming a necessity in our industry. With RamQuest One’s Workflow Dashboard, interactive reporting and secure logging, you have tools at your fingertips to ensure the transparency that underwriters and business partners demand.

Risk Management

The advanced Microsoft® technology that is the framework for RamQuest One enables extensive logging and tracking controls, plus tools that mitigate risk and enhance security.

Security Controls by Groups/User: Security Controls by Groups/User establishes title and escrow security at granular levels to support your operation’s structure.

3-Way Account Reconcilliation: With RamQuest One’s fully-integrated 3-Way Account Reconciliation, information is fed directly from Check Writing and eliminates the extra steps to import or export, delivers a realtime view into your bank account(s) and provides secure audit trails.

Positive Pay: A valuable additional security feature, Positive Pay creates a file for your bank with transactions authorized for payment.

E-bank Reconciliation: RamQuest One does the account reconciliation "heavy lifting" for you by importing detailed cleared transactions from your bank. Not only will this speed reconciliation, this significantly reduces chance of fraud and minimizes errors.

Enable Efficiencies

In an industry first, RamQuest One gives your operation complete control over rates. RamQuest One features a fully integrated, brand new Rate Engine that enables streamlined setup, management and maintenance of your title insurance rates. Not only do you have the ability to make changes, updates and modifications as needed, with RamQuest One’s new Rate Engine you also have visibility into the calculations, which provides another set of checks and balances to ensure accuracy and to assist with troubleshooting.


System Requirements

It is important to note that these Software Requirements reflect the currently supported technologies of the 3rd party vendor (for example: RamQuest One may operate fine on a Windows XP or Vista desktop, but this operating system is no longer in active support by Microsoft®). We provide this list as a set of minimum requirements that reflect the software that RamQuest is currently certifying for their latest release products

Minimum Server Requirements: RamQuest One

Hardware Summary:
  • Intel Pentium 4/Xeon Based Processor (Intel Pentium i5 recommended)
  • Video VGA (1024 x 768 resolution) or Higher
  • 8 GB RAM (16 GB Recommended)
  • 100/1000 NIC (TCP/IP)
  • 100 GB Free Hard Drive Space (500 GB Recommended)
  • High Speed Internet Connection (i.e. Business DSL/T1 - 5 MB Recommended)
Software Summary:
  • Microsoft® Windows Server 2008 (Windows 2012 R2 Recommended)
  • SQL Server 2008 R2 or above (SQL Server 2012 R2 Recommended)
    • SQL Express limited to 4 GB DB size
  • Microsoft® .NET Framework 4.0

Minimum Workstation Requirements: RamQuest One

Hardware Summary:
  • Intel Pentium 4/Xeon Based Processor (Intel Pentium i5 recommended)
  • 4 GB RAM (8 GB recommended)
  • 100/1000 NIC (TCP/IP)
  • 20 GB Free Hard Drive Space
  • Video VGA (1024 x 768 resolution) or Higher
Software Summary:
  • Microsoft® Windows 7 or higher (Windows Home Versions are not supported)
  • Microsoft® .NET Framework 4.0
  • Adobe Reader 9 or Higher

Minimum Server Requirements: PaperlessCloser/Closing Market (Separate IIS Server from RamQuest One)

Hardware Summary:
  • Intel Pentium 4/Xeon Based Processor (Intel Pentium i5 recommended)
  • Video VGA (1024 x 768 resolution) or Higher
  • 8 GB RAM (16 GB Recommended)
  • 100/1000 NIC (TCP/IP)
  • 10 GB Free Hard Drive Space (100 GB Recommended)
  • High Speed Internet Connection (.e. Business DSL/T1 - 5 MB Recommended)
Software Summary:
  • Microsoft® Windows Server 2003 or Higher (Windows 2012 R2 Recommended)
  • Microsoft® Internet Information Server (IIS 6.0 or higher)
  • Microsoft® .NET Framework 4.0
  • SSL Certificate for secure HTTPS Communication
Network Summary:
  • Registered Domain Name
  • Web Server Static IP Address
  • Connection to SQL Server
  • High Speed Internet Connection (i.e. Business DSL/T1 - 5 MB Recommended)

Behind the Software

RamQuest, Inc. is a Texas-based corporation and has served as a cornerstone in the title industry since 1991. RamQuest products are currently in use for title closings in all 50 states and we've enabled customers of all sizes to achieve extraordinary results by helping them apply people, processes and technology to drive business results.

At RamQuest, we take pride in our long-standing reputation for delivering world class business solutions to our customers. RamQuest is the premier provider of business solutions to title and settlement agents.

Competing in business today is tough and we know that in addition to the industry's best solution, each of our customers need the experience we can offer as a business partner to stand with them, support them and back their business.

RamQuest brings our entire team of title, technology and business experts to each and every customer engagement. Armed with hundreds of years of combined experience and the knowledge gained from thousands of unique customer implementations the entire RamQuest team is committed to this partnership and is your partner for success. Additonally, the breadth and depth of RamQuest's Executive Team's experience is unmatched in this industry.

To learn more about RamQuest, visit RamQuest.com

 

Paul Bandiera

President - Paul Bandiera

Paul has over 20 years of leadership and management experience including major software implementations and operational redesigns across a variety of industries. Drawing on a multidisciplinary background that encompasses the full scope of business activities, Paul brings to RamQuest his strengths for strategic planning, business development and management, the ability to build strong, cohesive teams and manage partner relationships.

 

Steve Terry

Chief Financial Officer – Steve Terry

Steve Terry has more than 25 years in both operations and financial leadership in growth companies. His experience includes working with large corporations, acting as a consultant with Coopers & Lybrand and 8 years experience in operations and financial leadership at RamQuest.

 

Neil Syken

 

Executive Vice President,
Chief Operating Officer
Neil Syken

Mary Schuster

 

Executive Vice President
Regulatory Affairs,
Chief Product Officer
Mary Schuster

Brooks Teager

 

Executive Vice President,
Chief Strategy Officer
Brooks Yeager

 

RamQuest brings our entire team of title, technology and business experts to each and every customer engagement. Armed with hundreds of years of combined experience and the knowledge gained from thousands of unique customer implementations, the breadth and depth of RamQuest's Executive Team's experience is unmatched in this industry.​